Legal Document · LGPD · 2026

Bet813 Privacy Policy – Protecting Your Data

At bet813, privacy isn't a formality — it's a commitment. This policy clearly explains what we collect, how we use it, how we protect your data, and what your rights are as a user in Brazil, in compliance with the General Data Protection Law (LGPD).

Last updated: January 2026 Brazilian Portuguese · LGPD
Your Rights at a Glance
You may access and review all the data we hold about you
You may correct data incorrect or outdated
You may request the data deletion non-essential
You may withdraw consent for optional processing
You may request portability of your personal data

256-bit
SSL encryption on all transactions
LGPD
Compliance with Brazilian Law No. 13,709/2018
0
Data sold to third parties without your authorization
5 days
Maximum response time for data subject requests

How bet813 Looks After Your Data

Our users' privacy is taken seriously in every technical and operational decision on the platform. These are the pillars of our approach.

End-to-End Encryption

All data transmitted between your device and bet813's servers is protected with 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank. No sensitive information is ever transmitted in plain text.

LGPD Compliance

Bet813 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). This means all personal data processing has a clear legal basis — consent, contract performance, legal obligation, or legitimate interest — and you always know the reason why.

Data Minimization

Bet813 collects only the data strictly necessary to operate the service and meet its legal obligations. We do not ask for information without a defined purpose, and we do not retain data beyond the period required.

Communication Preferences

You decide which communications you want to receive from bet813. Email, SMS, and push notification preferences can be managed directly in your account settings at any time, with no hassle.

No Sale of Data to Third Parties

Bet813 does not sell, rent, or share users' personal data with third parties for commercial purposes. Data is only shared with partners that provide direct services to the platform, under data protection agreements, or when required by law.

Cookie Transparency

Bet813 clearly states which cookies it uses, what they are for, and how to manage them. Essential cookies ensure the platform functions properly; analytical and marketing cookies require your explicit consent.

This Privacy Policy describes how the bet813 collects, uses, stores, and protects the personal data of platform users bet813.best, in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018) and other applicable regulations in Brazil. By creating an account or using any service of the bet813, you confirm that you have read and understood this policy. This policy is supplementary to the Terms and Conditions of the platform.

1

Personal Data Controller

The bet813, operated through the bet813.best platform, is the controller of personal data collected from users. The controller is the entity responsible for decisions about data processing — what to collect, how to use it, and how long to retain it.

To exercise your rights as a data subject or for any questions related to the processing of your personal information, please get in touch via email at privacidade@bet813.best or through the support channel available on the platform. The Data Protection Officer (DPO) of the bet813 is available to respond to requests within 5 business days.

Data Protection Officer (DPO): bet813 has designated an internal officer responsible for LGPD compliance, who monitors data processing practices and serves as the point of contact between users, the ANPD (National Data Protection Authority), and other departments within the company.

2

Personal Data We Collect

The bet813 collects different categories of personal data depending on how you use the platform. Collection is always limited to the minimum necessary for each purpose.

Data Category Examples When It Is Collected
Identification data Full name, CPF, date of birth, RG or CNH Registration KYC
Contact Information Email address, mobile number, residential address Registration
Financial data Pix key, bank details, deposit and withdrawal history Transactions KYC
Usage data Bets placed, games accessed, session time Platform Usage
Technical data IP address, device type, browser, operating system Site Access
Communication data Support chat history, sent and received emails Support

The bet813 does not collect sensitive data such as racial origin, religious beliefs, or health information, except where strictly necessary to comply with legal obligations related to responsible gambling and the protection of vulnerable users.

3

How We Use Your Personal Data

The bet813 uses the collected data for the following purposes, each with a specific legal basis as required by the LGPD:

  • Account creation and management: account registration, authentication, password recovery, and user profile management on the platform;
  • Financial transaction processing: deposits via Pix, boleto bancário, credit card, Mercado Pago, PicPay, and withdrawals to bank accounts at banks including Nubank, Itaú, Bradesco, and Banco do Brasil;
  • Provision of betting and casino services: processing of sports bets (football, MMA and UFC, e-sports), slots, live casino, and crash games;
  • Identity verification (KYC): identity verification, minimum age check (18 years old) and fraud prevention;
  • Responsible gambling: monitoring of gameplay patterns to identify signs of problematic behavior and offer self-limitation tools;
  • Customer support: handling questions, complaints, and requests via live chat and email in Brazilian Portuguese;
  • Account communications: security alerts, transaction confirmations, notifications about changes to terms, and mandatory communications;
  • Marketing and promotions (with consent): sending offers, bonuses, special odds, and updates about football, casino, and other products — only to users who have given explicit consent;
  • Platform improvement: analysis of aggregated and anonymized data to improve the user experience, optimize site performance, and develop new products;
  • Legal and regulatory obligations: compliance with court orders, requests from competent authorities, and obligations set out by law.
4

Legal Basis for Data Processing (LGPD)

The LGPD requires that all personal data processing have a specific legal basis. The bet813 bases its data processing activities on the following legal grounds:

  • Contract performance (Art. 7, V): processing necessary to perform the service agreement you enter into when creating your account — handling bets, withdrawals, deposits, and managing your account;
  • Consent (Art. 7, I): for marketing communications, use of non-essential cookies, and optional processing. You may withdraw consent at any time;
  • Legal obligation (Art. 7º, II): to comply with legally mandated obligations, such as anti-money laundering requirements, age verification, and court orders;
  • Legitimate interest (Art. 7, IX): for fraud prevention, platform security, risk analysis, and continuous service improvement, provided this does not override the data subject's fundamental rights;
  • Protection of life (Art. 7, VII): in exceptional responsible gambling situations where there is a serious risk to the user's well-being.

Legal basis transparency: whenever you request information about a specific data processing activity, bet813 will provide the corresponding legal basis. This is a right guaranteed under the LGPD, and bet813 is committed to fulfilling it in a clear and accessible manner.

5

Data Sharing with Third Parties

The bet813 does not sell users' personal data. Sharing occurs only in the specific situations described below, always with appropriate safeguards in place:

  • Payment processors: required financial data is shared with Pix, boleto bancário, credit/debit card, Mercado Pago, and PicPay operators to process transactions. These partners act as processors under bet813's instructions and are contractually bound by data protection obligations;
  • Game providers: minimal technical data (session identifier) is shared with providers such as Evolution Gaming, Pragmatic Play, and others to load and run games on the platform;
  • Identity verification services (KYC): during verification processes, documents may be handled by specialized partners in compliance with Brazilian regulations;
  • Authorities and regulatory bodies: bet813 may share data with competent authorities — such as the Receita Federal, Ministério da Fazenda, Polícia Federal, and judicial bodies — when legally required or in response to valid court orders;
  • Auditors and legal advisors: professionals providing services to bet813 may access data under confidentiality obligations and only to the extent required to deliver the service.

Any third party that processes personal data on behalf of bet813 is bound by data processing agreements establishing obligations around security, confidentiality, and LGPD compliance. bet813 conducts periodic assessments of its partners to ensure that data protection standards are upheld.

6

Cookies and Tracking Technologies

The bet813 uses cookies and similar technologies (such as pixels and local storage) to ensure the platform functions properly and to improve the user experience. Cookies are classified into three categories:

  • Essential cookies: required for the basic operation of the platform — authentication, session security, language preferences, and the bet slip. They cannot be disabled without affecting site functionality. Legal basis: contract performance;
  • Analytics cookies: used to understand how users navigate the platform, which pages are most visited, and where usability issues occur. Data is aggregated and anonymized. Legal basis: legitimate interest or consent, depending on the provider;
  • Marketing cookies (optional): used to personalize communications and display promotions relevant to the user's profile. Enabled only with explicit consent, manageable in account settings.

You can manage your cookie preferences at any time through your browser settings or the privacy preference center in your account on bet813. Disabling essential cookies may prevent access to certain platform features.

7

Personal Data Security

The bet813 implements robust technical and organizational measures to protect your personal data against unauthorized access, improper alteration, disclosure, or destruction:

  • 256-bit SSL Encryption: all communication between your device and bet813's servers is encrypted using the TLS 1.3 standard;
  • Secure storage: sensitive data such as passwords are stored using irreversible hashing (bcrypt). Payment data is never stored in full on bet813's servers;
  • Internal access control: only staff with a specific operational need may access users' personal data, with full access logging in place;
  • Continuous monitoring: intrusion detection systems and suspicious activity monitoring operate 24 hours a day to identify and respond to unauthorized access attempts;
  • Two-factor authentication (2FA): available to all users to add an extra layer of security to their account;
  • Periodic security testing: bet813 conducts regular penetration testing and security audits to identify and address vulnerabilities.

In the event of a security incident affecting personal data, bet813 will notify the affected users and the ANPD within the deadlines set by the LGPD. The notification will include the nature of the affected data, the measures taken, and guidance to help users protect their accounts.

8

Data Retention & Deletion

The bet813 retains personal data for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law. The main criteria are:

  • Active account data: retained for as long as the account remains active on the platform and for the additional period required to resolve any pending disputes;
  • Financial transaction data: retained for a minimum of 5 years following the transaction, as required by Brazilian anti-money laundering legislation and tax obligations;
  • KYC verification data: identity documents are retained for the period required by anti-fraud and regulatory obligations, generally 5 years after account closure;
  • Betting history: retained for 5 years for audit, dispute resolution, and legal compliance purposes;
  • Support communication data: retained for 2 years for quality assurance and complaint resolution purposes;
  • Marketing data (with consent): retained until consent is withdrawn or for a maximum of 2 years without interaction.

Once retention periods expire, data is securely deleted or anonymized in a way that makes it impossible to identify the data subject. You may request early deletion of data not subject to legal retention obligations through our privacy channel.

9

Your Rights as a Data Subject (LGPD)

The LGPD grants data subjects a comprehensive set of rights. The bet813 is committed to honoring all of them within the legally established timeframes. See what they are and how to exercise them:

Access

Request a copy of all personal data bet813 holds about you, including categories, purposes, and retention periods.

Correction

Request the correction of incomplete, inaccurate, or outdated data. Basic account information can be updated directly in your account settings.

Deletion

Request the deletion of data processed based on consent. Data subject to legal retention obligations cannot be deleted ahead of schedule.

Portability

Request your data in a structured, machine-readable format for transfer to another controller, under the terms defined by the ANPD.

Consent Withdrawal

Withdraw at any time the consent given for optional processing activities, such as marketing and analytics cookies, without affecting anything that took place prior to withdrawal.

Objection

Object to processing carried out on the basis of legitimate interest when you believe your fundamental rights override bet813's interest.

To exercise any of these rights, please contact our DPO at privacidade@bet813.best or through the platform's support chat. We will respond within 5 business days. Complex requests may take up to 15 business days, with prior notice provided regarding the extended timeframe.

10

International Data Transfers

In some cases, personal data of users of the bet813 may be processed by servers or partners located outside Brazil — primarily in the context of game providers such as Evolution Gaming and Pragmatic Play, which operate globally distributed infrastructure.

The bet813 ensures that all international data transfers are carried out with appropriate safeguards as required by the LGPD:

  • Transfers to countries with a level of data protection equivalent to Brazil's, as recognized by the ANPD;
  • Use of standard contractual clauses approved by the ANPD with recipient partners;
  • Prior assessment of the security and privacy practices of recipient partners before any data sharing takes place.

Your data is never transferred without protection: any international transfer of personal data from bet813 users is preceded by an adequacy assessment and backed by a valid legal instrument. If you have questions about a specific transfer, you may contact the DPO.

11

Protection of Minors

The services of the bet813 are intended exclusively for individuals aged 18 or older residing in Brazil. The platform does not intentionally collect personal data from anyone under 18.

During registration, the bet813 verifies date of birth and may request supporting age documentation. Accounts created by users under 18 will be closed immediately upon identification, and any associated balances will be handled in accordance with the Terms and Conditions.

If you are the legal guardian of a minor and believe they may have created an account on the bet813, please contact us immediately at suporte@bet813.best so we can take appropriate action, including closing the account and deleting the collected data.

12

Updates to this Privacy Policy

The bet813 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. Any material update will be communicated at least 7 days in advance via the registered email address or through a prominent notice on the platform.

The last-updated date of this policy is shown at the top of the page and is changed whenever any modification is made to the content. Continued use of bet813 continued use of the platform after changes take effect will constitute acceptance of the updated terms.

We recommend visiting this page periodically to stay informed about how bet813 protects your privacy. If you disagree with any changes, you have the right to close your account and request deletion of your data, subject to applicable legal retention periods.

13

Contact, DPO & ANPD Complaints

To exercise your rights as a data subject, ask questions about this policy, or report any privacy concern, the bet813 provides the following channels:

  • DPO Email: privacidade@bet813.best — for formal data subject rights requests, questions about data processing, and privacy complaints;
  • General support: suporte@bet813.best or live chat on the platform, available 24 hours in Brazilian Portuguese — for general account inquiries;
  • Website: bet813.best

If after contacting the bet813 you feel your request was not satisfactorily addressed, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal government authority responsible for overseeing LGPD compliance in Brazil.

Response timeframe: bet813 is committed to responding to all formal data subject requests within 5 business days, with an extension of up to 15 business days for complex cases — the requestor will always be informed of any extended timeline. All requests are logged and tracked internally to ensure deadlines are met.

By using the services of the bet813, you confirm that you have read and understood this Privacy Policy. This policy should be read together with the Terms and Conditions and the Responsible Gambling. For questions or requests related to your personal data, please contact us at privacidade@bet813.best. Available exclusively to users aged 18 and over residing in Brazil.

Privacy Questions at bet813

No. bet813 does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Sharing only occurs with partners who provide services directly to the platform's operation — such as payment processors (Pix, boleto, Mercado Pago) and game providers — always under data protection agreements and restricted to the necessary purpose. Competent authorities may receive data when there is a legal obligation or court order.

Send an email to privacidade@bet813.best requesting the deletion of your data. bet813 will respond within 5 business days. Please note that data subject to legal retention obligations — such as financial transaction history (required for 5 years) and identity verification (KYC) records — cannot be deleted before the legal deadline, even upon request. In these cases, the DPO will explain which data can be deleted immediately and which must wait until the legal deadline.

Financial data such as Pix keys and banking information is protected with 256-bit SSL encryption in transit and strict access controls at rest. bet813 does not store full credit card details on its servers — processing is handled by PCI DSS-certified providers. The Pix key registered for withdrawals is linked to the account holder's CPF, and any changes require additional security verification to protect against fraud.

Yes, at any time. You can manage your communication preferences directly in your bet813 account settings, where you can independently disable promotional emails, SMS, and push notifications. You can also email privacidade@bet813.best to revoke all marketing consent. Revocation takes effect within 48 hours. Essential account communications (security alerts, transaction confirmations) will continue to be sent regardless of your marketing preferences.

Upon account closure, access to the platform is blocked, but certain data is retained for the period required by law. Financial transaction data is kept for 5 years in accordance with Brazilian legislation. KYC identity verification data is retained for 5 years after closure. Betting data is kept for 5 years for audit purposes. Optional marketing and communications data is deleted immediately. Once legal retention periods expire, all data is securely deleted.

Yes. bet813 analyzes gaming behavior patterns to identify signs of problem gambling, such as sudden increases in bet amounts, repeated attempts to chase losses, or excessive session times. When such patterns are detected, they may trigger proactive notifications to the user and the activation of support tools. This processing is carried out on the basis of bet813's legitimate interest in promoting responsible gambling and, in cases of serious risk, on the grounds of protecting the data subject's life. See our Responsible Gambling for more details.

Your Data Protected, Your Fun Guaranteed

Now that you know how bet813 handles your privacy, create your account with confidence. Sports Betting on football, live casino, and withdrawals via Pix — secure and transparent from your very first login.

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Other Important bet813 Documents

Bet Responsibly. Sports betting and casino games involve real financial risk. Never bet more than you can afford to lose. bet813 offers self-limitation tools directly in your account. If you need support, visit the Responsible Gambling. Service available exclusively to residents of Brazil aged 18 and over.

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